acest link Yahoo Answers menționează metoda de restaurare, împreună cu sprijinirea link-uri Dell.,

am inclus pentru Windows 7 și Vista precum si Windows XP

Defilați în jos acest răspuns pentru Windows XP

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_362066&isLegacy=true

Windows 7 PC Restore 1. Turn on or reboot/restart the computer. 2. As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen. 3. Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>. 4. Specify the language settings that you want, and then click Next. 5. Log in as a user who has administrative credentials, and then click OK. 6. Click Dell Factory Image Restore. 7. In the Dell Factory Image Restore window, click Next. 8. Click to select the Yes, reformat hard drive and restore system software to factory condition check box. 9. Click Next and the computer will be restored to the default factory configuration. 10. When the restore operation is completed, click Finish to restart the computer.

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http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_336966&isLegacy=true

PC Restore for Windows Vista 1. Turn on or reboot/restart the computer. 2. As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen. 3. Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>. 4. Specify the language settings that you want, and then click Next. 5. Log in as a user who has administrative credentials, and then click OK. 6. Click Dell Factory Image Restore. 7. In the Dell Factory Image Restore window, click Next. 8. Click to select the Yes, reformat hard drive and restore system software to factory condition check box. 9. Click Next and the computer will be restored to the default factory configuration. 10. When the restore operation is completed, click Finish to restart the computer. Dell link for Vista 

PC Restore for Windows XP 1. Turn on or reboot/restart the computer. 2. When the Dell splash screen appears during the computer startup process, press and hold <Ctrl> and then press <F11>. Then, release both keys at the same time. 3. In the Dell PC Restore by Symantec window, click Restore. Alternatively, press <Tab> to highlight Restore, and then press <Enter>. 4. When a warning message appears stating that all data will be lost, click Confirm, or press <Tab> to highlight Confirm and then press <Enter>. The Progress window will appear. Once the restore process starts, Dell PC Restore by Symantec usually takes about 8 to 10 minutes to finish. 5. Click Finish or press <Tab> to highlight Finish and then press <Enter> to restart the computer.